Shipping & Delivery

We deliver across Pakistan. Because every piece is made to order, your total time to delivery is the crafting time plus the transit time.

Where we deliver

Nationwide, to all major cities and most towns in Pakistan through established courier partners. If you're unsure whether we reach your area, message us before ordering and we'll confirm.

How long it takes

• Crafting: each product page shows its made-to-order time (typically 7 to 21 days, depending on the piece and the personalization).
• Delivery: 5–7 working days in transit once the piece is finished and dispatched.

We confirm your order by WhatsApp within 24 hours before crafting begins, and let you know when your piece is dispatched.

Packaging

Every piece is packed to survive the journey: wrapped and cushioned with foam corners inside a rigid box, so the lac surface and any engraving arrive as they left the workshop. Fragile pieces are double-boxed.

Delivery charges

Delivery charges, if any, are confirmed with your order. Payment is cash on delivery — you pay for your piece when it arrives.

When your parcel arrives

Please inspect your parcel at the door and record an unboxing video as you open it. If anything is damaged in transit, the video lets us resolve it quickly — see our Return & Refund Policy for the damaged-parcel process.

Questions about a delivery

Message us on WhatsApp at +92 300 0000000 with your order ID, or email kaleemullahkalyar@gmail.com.